Worcester Regional Transit Authority

508-791-WRTA

Transportation Hub

The Worcester Regional Transit Authority welcomes you to the Hub and invites you to take advantage of the numerous ways technology can connect you –  the rider – to the best possible transit experience. 

Our Hub Platform

Today’s advanced technologies provide the WRTA Hub platform with eight new and convenient bus slips, along with a variety of ridership benefits. Our system offers the rider an automated arrival and departure announcement, on-time arrival display screens, ticket vending machines for uploads and purchases. The WRTA Hub is a Smoke-Free Facility.

Our Hub Waiting Area

The WRTA Hub has an enclosed waiting area, which offers the rider comfortable seating, bathroom facilities, next time arrival displays, a customer service window, and Dunkin’ Donuts.

Our Location in the City

The WRTA Hub is located within the downtown area of Worcester, Massachusetts. The Hub is conveniently placed adjacent to Worcester’s Union Station, where connections between the commuter rail, interstate/intrastate bus service, taxi service, and Amtrak can be made with ease.

WRTA Hub Hours of Operation

Monday – Friday: 6 a.m. to 8 p.m.
Saturday: 8 a.m. to 8 p.m.
Sunday: 2 p.m. to 6 p.m.


On May 28, 2013, the WRTA’s new Transportation Hub was dedicated. Below is a gallery of photos of the new Hub’s construction, progress, and dedication ceremony.

Transportation Hub Construction

[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_wrta-new-building.jpg]18000September 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_opening-ceremony-presentation.jpg]4170May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_presentation.jpg]1980May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_wrta-administrator.jpg]1890May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_1.jpg]1660May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_10.jpg]1690May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_2.jpg]1250May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_3.jpg]1090May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_4.jpg]970May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_5.jpg]1380May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_6.jpg]1050May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_7.jpg]1370May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_8.jpg]1240May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_9.jpg]1130May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_0660.jpg]890May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_2_0.jpg]620
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_3_0.jpg]590
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_4_0.jpg]580
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_5_0.jpg]530
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_6_0.jpg]310
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_7_0.jpg]260
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_8_0.jpg]280
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_9_0.jpg]280
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_0660_0.jpg]230
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_2193_jpg.jpg]750May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_2202_jpg.jpg]550May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_2196_jpg.jpg]690May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_2196.jpg]770May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_2192.jpg]1420May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_2188.jpg]1560May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_2079.jpg]1750May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_2095.jpg]1270May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_2113.jpg]1130May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_2125.jpg]890May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_2133.jpg]1510May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_2135.jpg]1060May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_2136.jpg]1260May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_2141.jpg]1290May 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1758_jpg.jpg]1040April 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1852_jpg.jpg]810April 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1879_jpg.jpg]950April 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1981.jpg]710April 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1652_jpg.jpg]1370April 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1642_jpg.jpg]1000April 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1640_jpg.jpg]990April 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1636_jpg.jpg]1020April 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1631_jpg.jpg]770April 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1629_jpg.jpg]640April 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1623_jpg.jpg]680April 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1613_jpg.jpg]660March 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1447_jpg.jpg]890March 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1444_jpg.jpg]690March 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1426_jpg.jpg]660March 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1424_jpg.jpg]720March 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1421_jpg.jpg]670March 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1412_jpg.jpg]700March 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1400_jpg.jpg]560March 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1323_jpg.jpg]510March 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1314_jpg.jpg]510March 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1309_jpg.jpg]590March 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1305_jpg.jpg]510March 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_1297_jpg.jpg]540March 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_0936_jpg.jpg]480February 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_img_0871_jpg.jpg]490February 2013
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_dscn0616.jpg]2280December 2012
Site concrete has been laid down in a number of areas including the corner of Front and Foster Street and from Franklin to Foster Street. Siemens is installing a new traffic signal mast arm for the new section of Front Street that is bearing completion.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_dscn0615.jpg]1140December 2012
Site concrete has been laid down in a number of areas including the corner of Front and Foster Street and from Franklin to Foster Street. Siemens is installing a new traffic signal mast arm for the new section of Front Street that is bearing completion.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_dscn0613.jpg]1310December 2012
Glass is being installed on the building. Level 2 is complete (except for the operable windows which get delivered on 12/21) and will begin on Level 3 West (Foster Street side) tomorrow.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_dscn0612.jpg]1250December 2012
The main canopy roofing and building roofing is complete.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_dscn0611.jpg]1250December 2012
The canopy over the ADA ramp and stairs to the Peter Pan/Greyhound depot has been installed. Detail work will occur over the next two weeks.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_dscn0610.jpg]1150December 2012
Painting on the main canopy steel has begun and is starting at the south end under the green cover.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_dscn0609.jpg]1080December 2012
The main canopy roofing and building roofing is complete.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_dscn0608.jpg]1000December 2012
The canopy over the ADA ramp and stairs to the Peter Pan/Greyhound depot has been installed. Detail work will occur over the next two weeks.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_dscn0607.jpg]910December 2012
The brickwork is complete on the North Tower and up to the top of the third floor on the South Tower (even though you can’t see it under the covering.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_dscn0606.jpg]880December 2012
The canopy over the ADA ramp and stairs to the Peter Pan/Greyhound depot has been installed. Detail work will occur over the next two weeks.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_canopy-steel-placement-day-4-004.jpg]1030Steel Placement for Canopy Day 4
More formwork and rebar being installed for the accessible ramp and stairways from Union Station.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_canopy-steel-placement-day-4-003.jpg]890Steel Placement for Canopy Day 4
Close-up of the smaller canopy framework being installed next to the building.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_canopy-steel-placement-day-4-002.jpg]850Steel Placement for Canopy Day 4
Closer view of the new canopy extension to the building.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_canopy-steel-placement-day-4-001.jpg]800Steel Placement for Canopy Day 4
The new bus way canopy frame now extends to the building.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_canopy-steel-placement-day-3-004.jpg]600Steel Placement for Canopy Day 3
Formwork and rebar has been installed for the accessible ramp and stairways from Union Station in preparation for the next concrete pour.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_canopy-steel-placement-day-3-003.jpg]630Steel Placement for Canopy Day 3
The retaining wall is almost complete along the taxi lane.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_canopy-steel-placement-day-3-002.jpg]550Steel Placement for Canopy Day 3
View looking northwest of canopy and building.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_canopy-steel-placement-day-3-001.jpg]550Steel Placement for Canopy Day 3
The southern section of the new bus way canopy frame is installed.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_canopy-steel-placement-006.jpg]580Steel Placement for Canopy
Closer view of the northern end of the canopy.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_canopy-steel-placement-005.jpg]610Steel Placement for Canopy
A worker smoothes out the top of the new concrete for the retaining wall.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_canopy-steel-placement-004.jpg]630Steel Placement for Canopy
View looking northwest of canopy and building.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_canopy-steel-placement-003.jpg]680Steel Placement for Canopy
Concrete pumping truck has put concrete into formwork for the next section of the retaining wall.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_canopy-steel-placement-002.jpg]590Steel Placement for Canopy
Workers installing new cross beam for canopy.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_canopy-steel-placement-001.jpg]620Steel Placement for Canopy
The northern section of the new bus way canopy is installed.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_steel-day-3-003.jpg]630Steel Placement - Day 3
Close up of the flag at the top of the building.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_steel-day-3-002.jpg]590Steel Placement - Day 3
View of the hub building from Foster Street. The flag on the top of the building shows where the last piece of steel was placed.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_steel-day-3-001.jpg]590Steel Placement - Day 3
The last piece of steel is for the building frame is lowered onto the roof level.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_steel-day-1-005.jpg]680Steel Placement - Day 1
Closer view of the crane hoisting the I-Beam in the photo above.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_steel-day-1-004.jpg]650Steel Placement - Day 1
I-Beam being hoisted in first photo is now being placed between the towers. Note the three other I-Beams already in place. This view looks west-northwest.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_steel-day-1-003.jpg]670Steel Placement - Day 1
FIP corrugated concrete wall continues to be built. Note the plastic form on the right side to make the design.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_steel-day-1-002.jpg]580Steel Placement - Day 1
The busway continues to be built with form-in-place (FIP) concrete. This view looks south.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_steel-day-1-001.jpg]570Steel Placement - Day 1
Steel I-Beam being hoisted into place. South Tower is in the background. This view looks southwest.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_day-6-005.jpg]670Day 6
South end of the hub site. The area for the snow melter is being prepped with rebar for future concrete pouring.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_day-6-004.jpg]690Day 6
Forn in place (FIP) corrugated concrete wall. This is on top of the pre-cast block base.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_day-6-003.jpg]640Day 6
The entire hub site. Note relationship of towers to Union Station. View looking northwest.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_day-6-002.jpg]660Day 6
The half complete pre-cast South Tower and fully completed pre-cast North Tower. This view looks west.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_day-6-001.jpg]610Day 6
The first two stories of the South Tower are almost complete with pre-cast units This view looks west-southwest (with North Tower to the right)
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_day-5-005.jpg]580Day 5
The next panel is installed on the South Tower. View looking southwest again.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_day-5-004.jpg]640Day 5
The North Tower is now complete with pre-cast units. This view looks west-southwest.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_day-5-003.jpg]690Day 5
Pre-cast construction begins on the South Tower. This view looking southwest.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_day-5-002.jpg]640Day 5
The completed North Tower and construction of the South Tower. View looking southwest again.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_day-5-001.jpg]870Day 5
View looking south. Concrete (8” deep) has been placed over the rebar on the east side of the busway.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_day-1-004.jpg]770Day 1
Stairway being moved into place…
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_day-1-003.jpg]870Day 1
Truck with other pre-cast stairways to be installed today. Footings for the ADA ramp and stairs to the Peter Pan Depot are at the bottom of the photo.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_day-1-002.jpg]890Day 1
Site of the eight bay bus platform. The curb ramps for the four east-side bays are now installed.
[img src=http://www.therta.com/wp-content/flagallery/transportation-hub-construction/thumbs/thumbs_day-1-001.jpg]2120Day 1
North Tower – Four pre-cast pieces installed; first pre-cast stairway getting ready for lifting…

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