WRTA Main Office Location:
287 Grove Street
Worcester, MA 01605
[ map ]
We are conveniently located on bus routes 9/29, 30 & 31.
Customer Service Center Location:
317 Main Street
Worcester, MA 01605
[ map ]
Ground-level of the Mechanics Hall Building. Most bus routes will go past this location.
Customer Service Phone Numbers:
508-791-WRTA (9782)
508-421-8796
508-421-8799
Customer service representatives are available to assist transit riders from
8:00 a.m. to 4:30 p.m. Monday through Friday. They will be able to assist you with Routing & Schedule Information, System Maps, Bus Fares, 31-Day Passes, 10-Ride
Tickets, Snow Routes, Holiday Schedules, and to make Complaints or to provide Feedback. You can also email csfeedback@therta.com.
Administration Contact:
Phone 508-791-2389
Fax 508-752-1676
Use this number to inquire about RFPs/RFQs and other procurement questions including Vehicle Auctions, Bus Advertising, Events, Marketing, Job Openings and corrections to this Website.
Online Feedback:
Click here to go to the online feedback form.
Media Relations:
If you are a member of the media and wish to contact WRTA regarding a story or quote call 508-791-2389 x3032.
Any quotes or information that do not come from our official media relations contact should not be considered legitimate.
WRTA Contacts:
Richard Glavin, Director of Transit Services
508-791-2389 x 3032
Tom Coyne, Finance Director
508-791-2389 x 3045
Stephen O’Neil, Administrator/Executive Director
508-791-2389 x 3006
WRTA Advisory Board:
The WRTA Advisory Board includes members from each community in the WRTA's service area. Click here to find out who represents your town, and let your voice be heard!
Central Massachusetts Regional Planning Commission (CMRPC)
The WRTA contracts with the Central Mass Regional Planning Commission to provide transit planning, Americans with Disabilities Act (ADA), Elders and Disabled Planning, job access (Welfare to Work), and other related services.
For further information, visit the CMRPC web site at www.cmrpc.org.
|
