Worcester Regional Transit Authority


Customer Service

Online Feedback: 
Click here to go to the online feedback form.
Click here For Lost and Found Inquiries.

The WRTA Customer Service Center is conveniently located at 60 Foster Street (Hub), Worcester.

Customer service representatives are readily available to assist transit riders Monday through Friday from 7:00 a.m. to 7:00 p.m. and  Saturdays 9:00 a.m. – 5:30 p.m. closed Sundays. They can assist you with the following:

Customer Service Phone Number:
508-791-WRTA (9782)

Email Address:

Customer Service Mailing Address:
WRTA Customer Service Center
60 Foster Street (Hub)
Worcester, MA 01608


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