Worcester Regional Transit Authority



Read what some of our riders are saying about the WRTA…

“Dear Mr. O’Neil

I write this letter with much embarrassment that is so late in coming to you. It is a letter of gratitude long overdue.

I was in a car accident in July of 2011. I drive a specially adapted van as I am a quadriplegic wheelchair user as a result of a car accident 36 years ago. An accident in July of 2011 caused me to lose the use of my van for five months. This caused me to lose my independence and made it very difficult to get back and forth to work in the city as we live in Rutland…” 

~ Cindy Purcell

Click here to read full testimonial.


“As I prepare to leave Worcester for my new home in ********, New Jersey, I want to thank you for the excellent service I enjoyed for my doctors and dentists appointments. The drivers were helpful and pleasant and courteous.

For me, this service has been a wonderful convenience. I don’t think I could have managed otherwise. Thanks also to Judy & Yolanda and others. Good health and good fortune to you all.”

~ LF

“My name is ****** *****, and I rely on your vans and cabs on your services every day. And I want to tell you, they have been great. And the drivers have been super.

And I just thought that I would call and let you know that it is a great thing for the elderly to have this.

My number is ***-***-****, just in case you want to call me. But I want to let you know, it’s been great. Thank you, bye!”

~ JH

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