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HomeElder & Disabled

Elder & Disabled

Also view: Paratransit and TPAG
Bus Service

Elders and people with disabilities can ride the bus for half the regular fare with proper identification. One of the following valid identification cards must be shown to the driver each time you board:

Elderly - Senior ID Card
Disabled - Statewide Access Card
Medicare - Medicare Card

If you want to know if the buses travel where you want to go, call the WRTA at 508-791-WRTA (9782) and our operators will be happy to help you. Maps and schedules are available at convenient locations in the Worcester area.

Reduced Fares on Buses (Seniors)
To qualify for the reduced fare on the WRTA buses, you must obtain a WRTA Senior Pass. Those who are 60 and over and live in Worcester or another WRTA service area are eligible for the Senior Pass.
How to Obtain Your Reduced Fare ID (Seniors)
Bring a photo ID along with identification showing your date of birth, proof of residence and $3.00 in cash or money order to the WRTA Customer Service Center at 317 Main Street in Worcester [ map ]. Acceptable forms of identification would be: birth certificate, driver’s license, state ID card, passport, green card or citizenship papers. A Medicare card is not a valid ID because it does not show your birth date. The office staff will take your picture and issue the pass while you wait. Replacement IDs cost $5.00.
How to Obtain Your Reduced Fare ID (Disabled)

You can obtain an application for a Massachusetts State Wide Access Pass from the WRTA Customer Service Center at 317 Main Street in Worcester [ map ].  The application should be completed by a Physician or Professional Agency provider.  Upon the return with the application and with the $3.00 fee you must also bring a photo ID and proof of residence and you will be issued a Massachusetts State Wide Access Pass. For more information, please call 508-752-9283.
[ print application ]

When Purchasing Your Reduced Fare Ticket and 31-day pass at Vendors

Customers will be required to show a valid senior ID card, Massachusetts State Wide Access Pass or a Medicare card with a photo ID to purchase a reduced fare bus ticket or 31-day pass.  Vendors that do not adhere to this policy will be in violation of the WRTA Vendor contract and may have the contract revoked.

Need some help accessing Disability Resources in Massachusetts?
Disability Info

DisabilityInfo.org is a website for people with disabilities, their friends, families and the people who serve them. Information within this website focuses on Massachusetts. Click here to visit DisabilityInfo.org.

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