Worcester Regional Transit Authority


Transportation Planning Advisory Group (TPAG)

The WRTA has a Consumer Advisory Committee, called the TPAG Special Transit Service Committee, which provides a forum for addressing service related issues that affect the elderly and people with disabilities.

Executive Committee
The Executive Committee meets monthly after its regularly scheduled meeting for more in-depth discussion of service issues and to prepare meeting agendas. Working subcommittees convene, as needed, to research and discuss current issues, report back findings, and make recommendations to the full membership at monthly meetings.

The Committee addresses all types of service issues ranging from compliance with ADA service criteria and suggestions on lowering cancellation rates, to improving existing services and advising on new services. The Committee also deals with fixed route bus issues as they relate to elders and people with disabilities.

Who Is Involved
Representation on TPAG is broad-based and includes riders, human service agencies representing elder and disabled clients, WRTA service providers, the WRTA Administrator, and representatives from the CMRPC who act as staff to TPAG. Commission staff prepares and mails monthly meeting minutes and agendas to over 125 individuals and agencies who have asked to be on the mailing list. TPAG meeting minutes and meeting agendas are available online at www.cmrpc.org. Use the search button and key in “TPAG” to be directed to the appropriate pages.

The Committee meets on the third Wednesday of each month from 1:00 PM to 2:30 PM at the WRTA, 287 Grove Street, Worcester and is open to the public. Free round-trip transportation is available for elders and people with disabilities.

Contact Information
Reserve your ride by calling 508-752-9283. If you would like to place an item on the TPAG agenda, email the CMRPC staff person at cmellis@cmrpc.org

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