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| Home › FAQ › How to Ride the Bus |
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| If this is your first trip on the bus, you may be a little nervous. Don’t worry — WRTA personnel are ready to help you! Here are a few tips: |
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It is best to arrive at your bus stop at least five minutes early.
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Within Worcester and its service communities, WRTA picks up and drops off
passengers at designated bus stops marked with the WRTA logo. In outlying areas, or where stops are not marked, buses will stop if they are waved down and if it is safe to stop at that location.
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Verify that you’re on the right bus. The route number and destination is listed on the electronic signs located on the front, side and rear of the bus. If you are not sure that you are boarding the correct bus, just ask the driver.
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As the bus approaches, move toward the curb, indicate to the driver that you want to board the bus.
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The driver will lower the step for easy boarding if you request it.
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When boarding the bus, drop your cash fare in the farebox (and show your identification card to the driver if you qualify for reduced fare). If you need to transfer to another bus, you must purchase a transfer from the driver while you are paying the fare. If you are using a 31 day pass, swipe your card, or if you are using tickets, place them in the bill slot of the farebox.
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As the bus approaches your stop, pull the cord or press the plastic strip near the window. This will let the driver know where you want to leave the bus.
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| Rules & Regulations for Riding the Bus |
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| The WRTA wants to provide an enjoyable and safe trip for all of our customers. Please observe the following rules aboard the bus: |
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Please stay seated to avoid falling when the bus starts or stops.
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No food, drink or smoking is allowed on board.
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Electronic devices that could disturb others, such as video games, radios, tape players, CD or MP3 players, must be used with headphones.
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Rude language and behavior are unacceptable.
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Please keep children seated at all times.
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Strollers must be folded and kept out of the aisle.
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Service animals are welcome, but pets are not allowed unless in a secure container.
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Please keep your head and hands inside the bus, and keep them clear of opening and closing doors.
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Bus windows must be kept closed when air conditioning is in use.
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Please use the handrails when exiting.
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