Worcester Regional Transit Authority

508-791-WRTA

2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008

WRTA performance still lags

Full and original article posted on Telegram & Gazette

WORCESTER — As the city’s bus service chips away at its poor on-time-performance rate, it is expanding service into four more towns in the region starting Dec. 1.

At a meeting Thursday morning, the Worcester Regional Transit Authority’s advisory board voted in favor of adjustments to the schedule for 14 of the 26 routes to improve on-time performance.

Although performance has improved, 54.5 percent of the buses in September were more than 5 minutes off schedule during the evening peak hours. In June it was about 60 percent. While most of those buses are running late, about one in four arrive at least 5 minutes early.

William J. Lehtola of Spencer, chairman of the advisory board, said that he believes the authority is on the right track to improve service for riders.

Click here to read full article.


Print pagePDF pageEmail page
Back to Top