The Worcester Regional Transit Authority operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act.  Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the Worcester Regional Transit Authority.

For more information on the Worcester Regional Transit Authority’s civil rights program, and the procedures to file a complaint, contact 508-453-3462; email csfeedback@therta.com; or visit our Customer Service Center at 317 Main Street, Worcester, MA between the hours of 9:00 AM and 3:00 PM, Monday – Friday.