Worcester Regional Transit Authority

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 WRTA Customer Bulletin-5-1-20-Face Coverings

REVISED 4-30-20: Effective 5-1-20 WRTA Service Bulletin: Modified Service

In order to comply with the current mandate regarding social distancing and for safety of riders and drivers, the policies below have been extended through June 30, 2020.

All passengers will continue to board and exit the bus through the rear door. Front door boarding is still available for customers with accessibility needs.

WRTA will continue to suspend enforcement of the WRTA fare policy. This policy will be in effect through June 30, 2020.

At the end of this period current conditions will be reviewed to determine the need for continued implementation.

We ask that you only travel if it is absolutely necessary and minimize contact with the bus driver. While on WRTA vehicles we ask that you wear a medical or cloth face mask covering your nose and mouth as recommended by CDC Guidelines. Thank you for your co-operation.

If you are experiencing any Covid-19 symptoms (cough, fever, shortness of breath) or have been in contact with someone that tested positive, please do not use public transportation. Help prevent the spread of Covid-19. If urgent medical care is needed, use a personal vehicle or call an ambulance to get to the provider’s location.

4/24/20: WRTA SERVICE BULLETIN: Route 4 Changes

4-3-20 Westborough Shuttle Service Suspended

Coronavirus Disease 2019

WRTA CUSTOMER BULLETIN 3/31/2020: Rear-Door Boarding

coronavirus disease 2019
Community Link to Public Transit
Tobacco Free

Welcome to the WRTA – your regional transit authority!

The Worcester Regional Transit Authority (WRTA) is a regional transit system that services the City of Worcester and the surrounding 36 communities in the Central Massachusetts area with a bus fleet that includes all-electric buses as well as many diesel-electric hybrid buses.

The second largest regional transit authority in Massachusetts, the WRTA offers reliable, comfortable, and safe transportation for traveling to work, shopping, school, medical appointments, and leisure activities.

Its real time bus arrival information system includes the latest advancements in communication technologies with automatic vehicle announcements, an automatic vehicle locator system, dynamic message signs, traffic signal priority, and automatic vehicle monitoring.

The WRTA also provides paratransit service for the elderly and disabled, as well as a variety of special services for those groups in the entire service area.

The WRTA Transportation Hub is located at 60 Foster Street (next to) Union Station. It provides connections between the various modes of transportation in the area, including commuter rail, intercity bus, taxi service, and Amtrak.

We hope you enjoy riding with us!


Disadvantaged Business Enterprise Goal

Notice is hereby given that the Worcester Regional Transit Authority (WRTA) has established a Disadvantaged Business Enterprise (DBE) Participation Goal in accordance with U.S. Department of Transportation Regulations at 49 CFR Part 26. Please click here for more information about DBE.


 Central Mass Regional Planning Commitee

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