Worcester Regional Transit Authority

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WRTA Service Change Bulletin

The WRTA has suspended its Fare Policy until December 31, 2021

WRTA Customer Bulletin: Update

Covid-19 Cleaning Video

In order to comply with the current mandate regarding masks and for safety of riders and drivers, the policies below have been extended until further notice.

Effective February 1, 2021 a federal mandate was issued that requires the wearing of masks by all persons onboard WRTA vehicles when boarding, disembarking and for the duration of travel.    Effective 6-18-21 masks are not required in outside open air settings on the platform or property; however per the current mandate masks are required for anyone entering inside WRTA facilities and riding on WRTA vehicles. Masks are required in these areas whether or not you have been vaccinated. Failure to comply will result in removal from the property.   Masks should fit snugly but comfortably and completely cover the nose and mouth.  Failure to comply with the mandate will result in denial of boarding or removal and may result in penalties.   Thank you for your co-operation.

WRTA will continue to suspend enforcement of the WRTA fare policy. This policy will continue to be reviewed to determine the need for continued implementation.

If you are experiencing any Covid-19 symptoms (cough, fever, shortness of breath) or have been in contact with someone that tested positive, please do not use public transportation. Help prevent the spread of Covid-19. If urgent medical care is needed, use a personal vehicle or call an ambulance to get to the provider’s location.

Welcome to the WRTA – your regional transit authority!

The Worcester Regional Transit Authority (WRTA) is a regional transit system that services the City of Worcester and the surrounding 36 communities in the Central Massachusetts area with a bus fleet that includes all-electric buses as well as many diesel-electric hybrid buses. For more information see WRTA Member Communities.

The second largest regional transit authority in Massachusetts, the WRTA offers reliable, comfortable, and safe transportation for traveling to work, shopping, school, medical appointments, and leisure activities.

Its real time bus arrival information system includes the latest advancements in communication technologies with automatic vehicle announcements, an automatic vehicle locator system, dynamic message signs, traffic signal priority, and automatic vehicle monitoring. See WRTA Bus Tracker for more information.

The WRTA also provides Paratransit service for the elderly and disabled, as well as a variety of special services for those groups in the entire service area.

The WRTA Transportation Hub is located at 60 Foster Street (next to) Union Station. It provides connections between the various modes of transportation in the area, including commuter rail, intercity bus, taxi service, and Amtrak.

We hope you enjoy riding with us!


Disadvantaged Business Enterprise Goal

Notice is hereby given that the Worcester Regional Transit Authority (WRTA) has established a Disadvantaged Business Enterprise (DBE) Participation Goal in accordance with U.S. Department of Transportation Regulations at 49 CFR Part 26. More info about Disadvantaged Business Enterprise Goal.


 Central Mass Regional Planning Committee

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