Worcester Regional Transit Authority


2021 Alerts

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Telephone Service

9-16-21 We are experiencing a phone outage due to technical issues with our provider.  We are in communication with our provider to restore our service as soon as possible.  We apologize for any inconvenience this may have caused.

Holiday Service Bulletin

8-31-21 On Monday, September 6, 2021, Labor Day, there will be no fixed route bus or paratransit services provided.  All administrative offices will be closed including the customer service center located at 60 Foster St.

Service Change Bulletin

8-25-21 The WRTA will be implementing service changes to the following routes effective 8-28-21: Route 5 –Weekday Inbound and Outbound Route 5 will service North High School on specific weekday trips during school drop off and pick up times.  Inbound and outbound timetables have been revised. Route 11-Weekday Inbound and Outbound Route 11 has increased […]

WRTA Customer Bulletin: Service Change Announcement: Elder Shopper

WRTA Customer Bulletin: Service Change Announcement Effective August 31, 2021 Elder Shopper Services will resume services on Tuesday and Thursday with the following schedules, click on the link to view Elder Shop 8-31

WRTA Customer Bulletin: July 4, 2021

On Sunday, July 4, 2021 there will be  No Fixed Route Bus or Van Service Provided.  On Monday, July 5, 2021 buses and vans will run on a regular weekday schedule. On July 5, 2021 all Administrative offices will be closed.  The Customer Service Center located at 60 Foster Street will be open regular business […]

Customer Service Center Hours

6-25-21 The Customer Service Center will be closing at 5:00pm on Tuesday and Thursday until further notice.

Bus Tracker

6-25-21 Please be advised that Bus Tracker is currently unavailable for use.   We are working to resolve this issue as quickly as possible.   We apologize for any inconvenience and will advise when it is back on line.

Officer Familia – Funeral -Detours 6/10/2021

Route #1, 5, 16 Outbound -Depart Hub Using Exit B – go around Washington Square onto Front St. Left Church St. Straight to Salem St. Right Myrtle St. Left Southbridge St. Left Madison St. to Kelly Square. From Kelly Square left on to 290E take Grafton Street exit to reg route. Route # 1 & […]


Updated 6-18-21 Based on current guidelines for the re-opening of Massachusetts and social distancing, effective June 5, 2021 WRTA buses will rescind the current capacity restrictions and return to full capacity boarding, with seating returning to pre-pandemic levels. Front boarding and exiting will be resumed along with rear exiting.  Paratransit service will resume shared ride service. […]


The WRTA will hold Public Meetings to collect feedback and comments regarding PROPOSED route and schedule changes to certain bus routes that would go into effect Saturday, August 28, 2021. The following PROPOSED changes are not final until voted by the WRTA Advisory Board at their meeting on June 17, 2021. The PROPOSED changes include […]

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