Worcester Regional Transit Authority


Customer Service Feedback

Please send us your feedback via the form link below. You may also call us with your feedback at 508-791-WRTA (9782) or email us directly at csfeedback@therta.com.   Live operators are available Monday through Friday (excluding Holidays) from 8:00 a.m. to 4:30 p.m.

Feedbacks information can also be provided at or mailed to:
WRTA Customer Service Center
60 Foster Street (Hub)
Worcester, MA 01608

We look forward to serving you!
The WRTA also has an online Online Lost and Found Form to report Lost Items.

Customer Service Feedback Form

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