Worcester Regional Transit Authority


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New WRTA Fareboxes and Charlie Cards to Start April 28, 2012

The WRTA will be installing a new farebox system the weekend of April 28 & 29, 2012. At this time, a new pass system will be implemented that will work with the new farebox system. Free fare will be offered on all fixed route buses on Saturday, April 28, 2012 and Sunday, April 29, 2012. WRTA ticket representatives will be at City Hall Plaza for the entire weekend to explain the changes in the passes and to help riders with ticket exchanges.

During the weekend of April 28 & 29, a WRTA shuttle service will be offered from City Hall Plaza to the WRTA Customer Service Center, located at 317 Main Street, Worcester, where riders can begin purchasing the new passes (Charlie Card) at the WRTA’s new Ticket Vending Machines. There will be WRTA ticket representatives on-hand at the Customer Service Center to assist people in how to operate the new ticket vending machines. Reduced Fare Charlie Cards can only be purchased at the WRTA Customer Service Center.

Please note: The WRTA’s 10-Ride Tickets will no longer be available after April 27, 2012 and will not be accepted after that date. Any customer who has remaining rides stored on a partially used 10-ride ticket can load the remaining value onto a Charlie Card (no cash value will be returned) by visiting the WRTA Main Office at 287 Grove St. This offer expires on June 30, 2012.

Click here to check out the WRTA’s new Charlie Card passes (click here for a Spanish translation).

Click here for a “How To” video preview of the WRTA’s new farebox system. Or, tune in to your local access cable channel (Channel 12 in Worcester) for a listing of times the informational farebox system video will be broadcast on television.

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