Worcester Regional Transit Authority


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Proposed Service Changes for 2013

WRTA Customer Bulletin



The WRTA will conduct Public Hearings regarding proposed service changes to the WRTA fixed-route service that would go into effect in January 2013 and in April 2013.  Hearings will be held at the following times and locations:

  • Wednesday, November 7, 2012 from 2:00 pm to 4:00pm at Worcester City Hall, Levi Lincoln Room, 3rd Floor, City Hall, Worcester, MA
  • Thursday, November 8, 2012 from 1:00pm to 3:00pm at Union Station, Union Hall, 2 Washington Square, Worcester, MA.
  •  Monday, November 19, 2012 from 3:00pm to 5:00pm at the Jacob Edwards Library, Pioppi Room, Southbridge, MA.


New Route 8 providing service to the Greendale Mall:

Outbound:  Starting from Front Street at City Hall, turns left on Commercial Street, right on Foster Street and then Left on Major Taylor Boulevard, left onto Salisbury Street, Right on Park Ave to Gold Star Boulevard, passing behind Shaw’s Supermarket, turning right onto Grove St, right onto Holden St, right onto Shore Drive, and then right onto Frontage St, and left onto West Boylston Drive to enter the Greendale Mall via Neponset St, stopping in front of the Best Buy store.

Inbound: Departs via Neponset St, turns left on West Boylston Drive, left onto Frontage St, Left on Shore Drive, left onto Holden St, left onto Grove St, right onto West Boylston St, Right on Park Ave, Salisbury Street, then right onto Major Taylor Boulevard, right on Foster Street and left onto Main St, and then right onto and stopping at Front Street at City Hall.

Hours of Service:  5:30am – 4:00pm


New Route 29 Southbridge through Charlton to Auburn Mall

Outbound:  Starting from Auburn Mall bus stop, turns left on Southbridge Street, turns right onto Route 20 and follows Route 20 to Charlton, turning left onto North Main St, then right onto Masonic Home Road, then left onto Route 20, and left onto Southbridge Road (Rt 169).  EntersSouthbridge, turns left ontoMechanic Streetand finishes near intersection ofMechanic   StreetandOptical Drive.

Inbound: Departs via Mechanic Street in Southbridge, turns right on Main Street, right onto Central St, and departs Southbridge via Worcester St (Rt 169), enters Charlton, turns right on Route 20, and then right on Masonic Home Rd, left onto North Main St, and then right on Route 20. EntersAuburn, Left onSouthbridge Street,  left into Auburn Mall to connect with Routes 27 and 42.

Hours of Service:  5:35am – 10:35 am, and 11:50am – 7:50pm


New route 18 providing loop service to QCC Worcester campus:

Outbound:  Starting from Main Street City Hall Stop, straight on Main Street, right onto School Street and then left onto Major Taylor Boulevard, right onto Lincoln Street and then left onto Burncoat Street, turning left into the Quinsigamond Community College Entrance directly across from Arbutus Road, stopping once near Athletic Center and then following perimeter road to finish at the traffic circle near the Fuller Student Center.

Inbound: Departs via the entrance road, turns left onto West Boylston Street, left onto Grove Street, left onto Salisbury, right onto Major Taylor Boulevard, left onto Foster Street, Right on Franklin Street, Right on Main Street to Finish at Main Street, City Hall Stop.

Hours of Service:  8:00am – 4:00pm


Adding Saturday service to Routes 22 and 42 which will follow their current weekday routing.  Route 22 will provide service from 9:30am to 5:30pm. Route 42 will provide service from 7:50am to 11:45 and then 2:50 to 6:45.

Proposed Service Change for April- Extend specific core routes to operate until Midnight.


Written responses to the proposed changes must be submitted by December 1, 2012 to: Stephen O’Neil, Administrator, WRTA, 287 Grove Street, Worcester, 01605, by email to kshea@therta.com or fax to 508-752-1676.

If you have any questions please contact 508-791-WRTA (9782).


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