Worcester Regional Transit Authority


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O’Neil Retires and WRTA Appoints Tom Coyne as Interim Administrator

For Immediate Release

Steve O’Neil
WRTA Administrator
(508) 453-3400

Worcester, MA – After nearly 40 years holding public service positions, with his last as the Administrator of the Worcester Regional Transit Authority (WRTA), Stephen O’Neil announced his retirement to the WRTA’s Advisory Board last week.

The Advisory Board announced that Tom Coyne, Assistant Administrator, has been appointed Interim Administrator effective at the end of business on August 7, 2015.

O’Neil, who leaves a legacy of positive change and growth at the WRTA, has many accomplishments to be proud of during his eight year tenure with the Authority.

While O’Neil inherited a debt-ridden organization when he joined it, it is now one of strongest transit authorities in the Commonwealth of Massachusetts.

Among O’Neil’s numerous accomplishments during his tenure, the Authority has seen seven consecutive years of a balanced budget, forward funding from the State Legislature, elimination of debt, clean audits, increased ridership, a new $14 million state-of-the-art Hub, collaborative and improved union relations, technological advancements, electric buses and an increased focus on sustainability, customer service enhancements, site development and initial construction of a new operations facility, and, most recently, a purchase offer on the Grove Street property.

“I am proud of my accomplishments while serving as the WRTA Administrator,” said O’Neil. “We’ve taken an entity that was on the verge of closing to one that is recognized as one of the strongest and most progressive transit authorities in the Commonwealth.”

“It has been a pleasure to serve in this role for nearly a decade, and I am looking forward to watching the continued momentum that the WRTA will achieve with its new leadership in the future.” He added. “I want to thank Tom Coyne and my entire team, along with the Advisory Board and our ridership for many great years.”

Tom Coyne, who has worked closely with O’Neil for eight years, and who has been with the WRTA since 2001, said that he is looking forward to his new challenge as Interim Administrator.

“I want to thank Steve for all that he has done for me and the confidence he has instilled upon me.” Said Coyne.  “The WRTA is in a much better place than it was eight years ago thanks to Steve’s leadership. He has built a great team and he should be very proud of his accomplishments.  He has left a legacy on the WRTA, the City of Worcester, and the entire region with his progressive and outstanding leadership and initiatives.”

Coyne added “I want to thank the Advisory Board for their confidence in me by their appointment of me to the interim position, and I look forward to continuing the positive momentum that Steve O’Neil has brought to the WRTA. It has been an exciting period of growth for the WRTA with new service, the opening of the Hub, and construction of a brand new operations facility, which I look forward to seeing through to fruition with its opening slated for Summer 2016.”

“O’Neil set the direction and found the right people to accomplish many hefty goals,” Said Coyne.

Coyne started in 2001 as the Manager of Finance and Grants and was promoted to Assistant Administrator in 2008.  During this time, he has been responsible for the financial soundness of the organization, grant writing, procurement, and reporting to the Federal Transit Administration and the Massachusetts Department of Transportation. He has been involved in updating the fleet of buses and vans, and developing strategic financial plans for the organization’s growth and sustainability.

“As we look ahead, we want to continue the momentum and look forward to implementing new service initiatives to help grow ridership and meet the changing needs of our region while being fiscally responsible.  I look forward to seeing the completion of our maintenance/operations facility on Quinsigamond Avenue, and to the many challenges ahead.” Said Coyne.

The Worcester Regional Transit Authority (WRTA) is a regional transit system that services the City of Worcester and the surrounding 37 communities in the Central Massachusetts area with a bus fleet that includes diesel-electric hybrid buses and electric buses. For more information, visit the WRTA website at www.therta.com.

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