Worcester Regional Transit Authority

508-791-WRTA

WRTA Performance Standards

WRTA Service Standards 

WRTA Public Outreach Program for Fare and Service Changes

WRTA FY19 Fixed Route Performance Statistics

WRTA FY18 and FY19 Performance Comparisons

WRTA Performance Report Card – 4th Quarter 2017

The WRTA is committed to regularly monitoring and reviewing their operational practices with regard to fuel efficiency, fleet maintenance, farebox & schedule performance, and safety.

Fleet Miles Per Gallon

Fleet Miles Per Gallon


Fixed Route Ridership

Fixed Route Ridership


Farebox Failures

Farebox Failures

Farebox Revenue is closely monitored as an offset to daily operational expenses.
New Fareboxes were installed April 30, 2012.


Preventable Accidents/100,000 Miles

Preventable Accidents


Inspections Performed On Time

Inspections Performed On Time


Mean Miles Between Breakdowns

Mean Miles Between Breakdowns

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